We aim to dispatch all orders which are in stock and available within 24 hours of the order being placed. We aim to meet a service level of same day dispatch however this is dependent on many factors and as such cannot be guaranteed. All deliveries are sent via City link and Royal Mail. You will be advised of the shipping method for your order when you receive your dispatch confirmation note. Where applicable a tracking number will be supplied which can be used to check the status of the delivery.
Delivery Exceptions
Items which weigh over 10Kgs are subject to an additional charge of £5.95 up to 20Kgs and £0.20p per Kilo thereafter.
We will advise you of any additional carriage costs prior to shipping. Delivery to all UK islands, Highlands and Northern Ireland may be subject to an additional carriage charge, please contact us for a delivery quote prior to ordering.
Late Delivery
If you have not received your goods after 5 working days please contact us by telephone (01702) 391791. When calling please have your order reference ready, you can find your order reference by checking the confirmation email received when the order was placed. We will strive to resolve the issue immediately.
International Deliveries
We can ship your order to most countires, please contact us for a delivery quote.
*The information contained in this section is subject to our full terms & conditions of sale which take precedence at all times
Hand Tools
